TUS Airways suspends all services to/from Tel Aviv
TUS Airways suspends all services to/from Tel Aviv
13/10/2023 14:47

TUS Airways announced Friday that it decided to temporarily suspend all services to/from Tel Aviv, with effect from Saturday 14th October.

The decision includes all Tel Aviv flights to/from Larnaca, Athens, Paphos and Heraklion, a press release from the airline says.

TUS said that from last Saturday until Friday it has continued operations and even added more than 25 flights to/from Tel Aviv to support its customers and help people get to where they needed to be.

Philip Saunders, CCO at TUS Airways said that safety remains their primary responsibility and this decision has been made after a thorough review of the developing situation.

He said that over the last few days, their crews and Head Office teams have done an amazing job adding many additional flights to provide an air bridge to and from Israel.

"We will always be committed to serving Tel Aviv and will resume services safely at the earliest opportunity. TUS Airways will continue to review the situation daily with the objective of resuming services safely at the earliest opportunity," he added.

He also asked customers to refrain from calling the Contact Centre with regards confirmed flight cancellations, as high call volumes are preventing them from answering within normal waiting times.

Saunders also noted that TUS Airways can provide assurance that the airline will refund ticketed passengers booked on cancelled flights seeking a refund as quickly as possible, and there is no need for customers to contact them on this matter at the present time.

He said that the  airline will provide further updates as soon as they are available.

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