PwC: Rethinking the role of the state in the 21st century: governments must do things differently in a bid to deliver more for less.
PwC: Rethinking the role of the state in the 21st century: governments must do things differently in a bid to deliver more for less.
15/2/2011 10:50
The PwC Global CEO Survey clearly shows optimism returning to the private sector in those countries worst hit by global recession; but the public sectors in many countries are now entering their own recessions as governments battle to control fiscal deficits and spiralling public sector debt.

It is clear from the Survey that public sector managers are facing many of the same challenges with which private sector CEOs have been wrestling through recession: such as the need to retain and motivate core talent, and to innovate operations so they deliver more for less.

Drawing on the results of the prestigious CEO Survey, and adding to it with valuable insights from senior government decision-makers, PwC’s Public Sector Research Centre has published its latest report in the Government and Global CEO series entitled Rethinking government: doing things differently.

The report sets out the views of CEOs, including a shared agenda with governments on issues such as health, wellbeing, education and climate change. And it highlights PwC’s views on how public sector organisations could do things differently to meet the needs of business and citizens.

The key risk facing business – uncertain, volatile economic growth – is now integrally linked with the challenge to governments, mainly in the West, of stabilising their economies by dealing with fiscal deficits and scaling back government debt whilst avoiding punitive tax increases.

Says Jan Sturesson, PwC’s Global Leader Government and Public Services: “Clearly, the issue of uncertain growth and fiscal deficits does not apply equally to all countries, particularly in strongly growing economies such as China, India and Brazil. But we were surprised by the degree of consensus internationally on the threat to business arising from the impact of fiscal deficits.”

Nearly two thirds (61%) of CEOs surveyed were concerned about fiscal deficits – including CEOs in countries where governments are not undertaking major austerity measures in their domestic economies (the exception being the Middle East). But there is evidence that business will actively support new government policies that will promote growth that is economically, socially and environmentally sustainable – 72% agreed with this approach.

So what actions must governments take in order to respond to the challenges?

• Deal with deficits: cost-cutting and risk management are necessary, but not sufficient. There is a need to maintain investment in innovation and talent management, and to deliver public services at lower cost through joint ventures, alliances and public-private partnerships.
• Future proof: governments not under immediate budget pressures should still take a fresh look at future-proofing activities to minimise the risks of facing problems in the years ahead.
• Promote good growth: governments should focus on sustainability in its widest sense, not short-term fixes.

Adds Jan Sturesson: “In our view, governments must rethink the role of the state in the 21st century, develop policies to achieve ‘good growth’ and tackle their deficits by doing fewer things and doing them very differently. Even those governments that are not under such extreme budgetary pressures will benefit from taking a fresh look at ‘future-proofing’ their activities so they reduce the risk of being confronted with these types of problems in the future.”

A key message is the backing given by business for collaboration; 54% of CEOs surveyed believe that government and business partnership will be more effective at mitigating global risks like climate change and financial crisis. The need for collaboration is exemplified by the issue of infrastructure development.

Says PwC’s Carter Pate, Global Leader Capital Projects and Infrastructure: “Given the dramatic need for investments in infrastructure, occurring at a time when many government budgets are under severe pressure, the role of private capital in financing infrastructure seems more critical than ever. Vast segments of existing infrastructure in the developed world are becoming deficient and the demand for new infrastructure in developing economies is growing. The scale of this infrastructure funding requirement means it is unlikely to be met solely through public finance - there is a need for governments to collaborate with the private sector and reinvigorate capital markets as a source of funding.”

But it’s a different story when it comes to turning words into action on major issues such as the international harmonisation of tax and regulation; only 40% expect new regulations to be harmonised through cooperation amongst governments, or that tax policies and rates will increasingly converge among nations.

“Collaboration needs persistent engagement – perspiration as much as inspiration,” says Jan Sturesson. “A long-term view, investment in relationships and effective governance arrangements all need to be in place to realise desired outcomes.”

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