15/11/2024 10:50
- New fare to replace ‘Experience’ and ‘Experience Plus’ packages
- Prepaid food and beverage digital wallet to be introduced
- Changes to take effect for the new bookings from December 2024
Celestyal has announced a simplified sole fare offering named ‘Celestyal One’, replacing the current ‘Experience’ and ‘Experience Plus’ packages.
‘Celestyal One’ will include the cruise fare, complimentary essential WiFi* for all guests, self-service for filter coffee, tea, water and juice at a specific point onboard throughout the day (6am-10pm), unlimited free soft drinks in the main restaurants with meals, as well as port fees and taxes, and crew gratuities.
Celestyal is also simplifying its drinks offering with the removal of all beverage packages. These will be replaced by a prepaid food and beverage wallet called ‘CelestyalPay’, which will be used onboard for any non-complimentary food and drink purchases. Guests can either add the charges to their account as they go or will be invited to preload their ‘CelestyalPay’ prior to sailing, to receive top-up bonus credit from the cruise line.**
The announcements are coupled with an increase in complimentary dining options onboard. Guests can continue to take advantage of the main restaurant Thalassa and buffet-style Taverna across the line’s two-ship fleet, and now dine at the Greek Deli or Pizza Oven, which will be available free of charge at specific hours.
The changes will take effect on all bookings from December 11, 2024, for cruises departing from March 21, 2025.
Lee Haslett, chief commercial officer at Celestyal, said: “We’re passionate about high value – whether it’s value for time, money or experience. So, we’re thrilled to be introducing our new ‘Celestyal One’ fare structure and ‘CelestyalPay’ as a direct response to feedback from our guests and travel agent partners. Our new simplified approach offers enhanced inclusions, more choice, more flexibility and out-of-this-world value.
From complimentary essential WiFi, unlimited sodas and crew gratuities to an expanded range of locally inspired dining options, we’re making sure guests have everything they need to enjoy their time onboard with ease and convenience.”
For more information visit the Celestyal trade portal, contact your local Celestyal business development representative or call 211 1996471.
For more information visit celestyal.com or call 211 1996471.
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